Terms & Conditions

Last updated: January 1, 2025

Independent Travel Assistance: BuildMyFlight is an independent travel assistance platform and is not affiliated with, endorsed by, or sponsored by any airline. Airline names are used only to describe travel assistance services available to passengers. For official airline support, visit the airline's website directly.

1. Acceptance of Terms

By using BuildMyFlight's website or calling our toll-free number (+1 (888) 401-8945), you agree to these Terms and Conditions. If you do not agree, please do not use our services.

2. Independent Status

BuildMyFlight is an independent travel assistance platform. We are NOT affiliated with, endorsed by, or sponsored by any airline. Our mailing address is 305 Halton Rd, Syracuse, NY 13224, USA. Airline names referenced on this website are used solely to describe the travel assistance services available to passengers of those airlines.

3. Nature of Services

We provide travel assistance, guidance, and information services to help travelers navigate airline policies, booking processes, and travel-related decisions. We are not a travel agency, airline, or official airline representative. All final booking, change, and cancellation transactions occur through official airline channels.

4. Accuracy of Information

While we strive to provide accurate and up-to-date information about airline policies, fares, and procedures, airline policies change frequently. We recommend verifying important details directly with the airline before making final travel decisions.

5. Limitation of Liability

BuildMyFlight provides guidance and assistance services. We are not responsible for airline decisions, fare changes, cancellations, schedule changes, or any outcomes resulting from travel decisions made based on information we provide. Our maximum liability is limited to the fees paid for our services, if any.

6. No Guarantees

We cannot guarantee availability of specific flights, fares, upgrades, or outcomes of change or cancellation requests. Final decisions rest with airlines according to their policies and fare rules.

7. Intellectual Property

All content on this website is the property of BuildMyFlight. Airline logos and trademarks referenced belong to their respective owners and are not claimed by BuildMyFlight.

8. Governing Law

These Terms are governed by the laws of the State of New York, USA, without regard to conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.

10. Contact

Phone: +1 (888) 401-8945
Address: 305 Halton Rd, Syracuse, NY 13224, USA